TERMS:
Please read these Affiliate Terms and Conditions carefully before applying to become an Affiliate, as they set out our and your legal rights and obligations in relation to our Affiliate Programme (Meteor Affiliates).
You will be asked to agree to these Affiliate Terms and Conditions on the affiliate registration form (https://dashboard.meteoraffiliates.co.uk/join) before becoming an Affiliate.
This Agreement replaces all previous terms and conditions for the Merchant Affiliate Programme. The Merchant shall publish any changes to this Agreement on its website from time to time.
Your continued use of the Affiliate Programme following any change in this Agreement will constitute binding acceptance of such changes. If you do not agree to any such changes, you should terminate this Agreement in accordance with clause 12.
These Affiliate Terms and Conditions are available in the English language only.
If you have any questions or complaints about our Affiliate Programme please contact us by email to: affiliates@meteormarketing.co.uk
1. DEFINITIONS AND INTERPRETATION
1.1 In the Agreement:
“Acceptance Email” means an email sent by the Merchant to the Affiliate in accordance with this Agreement confirming that the Affiliate has been accepted into the Affiliate Programme;
“Affiliate” means the person specified as the applicant for our Affiliate Programme on the Registration Form who has been accepted by the Merchant as a member of the Affiliate Programme and is in receipt of an Acceptance Email to verify the same.
“Affiliate Programme” means the Meteor Marketing Limited affiliate programme detailed in the Agreement, commonly referred to as Meteor Affiliates.
“Affiliate Website” means the website or websites owned and operated by the Affiliate and specified by the Affiliate on the Registration Form.
“Agreement” means the agreement between the Merchant and the Affiliate incorporating these Affiliate Terms and Conditions, the Registration Form and the Acceptance Email, and any amendments to it from time to time.
“Associated Company” means in relation to any company any subsidiary or holding company, or any subsidiary of such holding company, or any other entity controlling or controlled by such company.
“Brand Marks” means the trademarks and logos of any of the Merchant Websites as made available to the Affiliate by the Merchant and as set out more specifically in Schedule 1.
“Confidential Information” means all confidential commercial, financial, marketing, business and technical or other data, including know-how, trade secrets, specifications, formulae, processes, business methods, drawings and all other confidential information of whatever nature (whether written, oral or in electronic form) concerning the business and affairs of either party or that either party obtains, receives or has access to as a result of the discussions leading up to, or the entering into, or performance of this Agreement.
“Commencement Date” means the date on which acceptance of the Affiliate’s application for the Merchant Affiliate Programme is notified to the Affiliate by the Merchant.
“Commission” means the relevant payment structure available to the Affiliate subject to performance as communicated on the Affiliate Programme website and to you from time to time.
“Data Protection Legislation” means the European Data Protection Directive 94/46/EC, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and any other applicable data protection legislation in force from time to time.
“Effective Date” means the date the Agreement comes into force as specified in Clause 2.
“Good Industry Practice” means all reasonable care, skill and diligence as may be expected of appropriately qualified and experienced persons with appropriate skill and experience in providing services of a similar scope, type and nature to the Services.
“Gross Gaming Revenue” means total Player wagering minus Player winnings (including accrued progressive jackpots) relating to the Merchant Websites for which the Affiliate has elected to provide the Services.
“Force Majeure Event” means an event, or a series of related events, that is outside the reasonable control of the party affected (including failures of or problems with the internet or a part of the internet, hacker attacks, denial of service attacks, virus or other malicious software infections or attacks, power failures, industrial disputes affecting any third party, changes to the law, disasters, explosions, fires, floods, riots, terrorist attacks and wars).
“Intellectual Property Rights” means all intellectual property rights and interests including: copyrights, patents, database rights and rights in trade marks, designs, know-how, moral rights, database rights, domain names, topography rights and confidential information or any similar rights exercisable in any part of the world (whether registered or unregistered) for the duration of their full terms (including any renewal or extension thereof); and applications for registration and the right to apply for registration, for any of these rights; and all other intellectual property rights and equivalent or similar forms of protection existing anywhere in the world.
“Link” means a hyperlink (whether in text or in an image or otherwise) from the Affiliate Website to the Merchant Website enabling the Merchant to track visitors from the Affiliate Website to the Merchant Website using its affiliate tracking system, which hyperlink is either: (i) provided or made available to the Affiliate (and not subsequently withdrawn) by or on behalf of the Merchant; or (ii) created by or on behalf of the Affiliate, which link is approved by the Merchant in writing in advance.
“Merchant” means Meteor Marketing Limited and any of its Associated Companies.
“Merchant Website” means the websites (or any one of the websites as applicable), and any device specific versions of such website, operated and controlled by the Merchant and any related mobile applications from time to time, plus any other websites notified by the Merchant to the Affiliate from time to time.
“Minimum Deposit and Wagering Requirements” means the minimum deposit and wagering requirements relating to the Merchant Website, as set out at the Merchant Website.
“Net Gaming Revenue” means Gross Gaming Revenue minus any and all: (a) operating costs (including, percentage based platform fees, admin fees and bonus fees, costs relating to third party platform operators, game operators and any other third-party service providers) of the Merchant Website; (b) payment and card processing fees; (c) funds added to Players’ accounts, excluding winnings, to incentivise Players to increase their deposits and/or turnover (including bonus money and loyalty schemes); (d) invalid, fraudulent or disputed card or debit payments, including where a card company or the payment bank has claimed payment back from the Merchant; (e) applicable taxes; and (f) all payments made by and revenues associated with any Player that at any time makes an invalid, fraudulent or disputed payment.
"Operator" means the licensed company that provides gambling services which are available through the merchant websites. This is Jumpman Gaming Limited, which operates under UKGC license 39175.
"Affiliate Software Provider" refers to Palsar Capital Ltd, T/A RavenTrack. RavenTrack own the software solution that powers Meteor Affiliates.
“Player” means a new player on a Merchant Website who has successfully opened an account in accordance with this Agreement and which player (a) commences his application for such account directly from a Valid Click and (b) has met the Minimum Deposit and Wagering Requirements in respect of the applicable Merchant Website.
“Prohibited Materials” means content, works or other materials that constitute, or that the Merchant reasonably determines constitute:
(a) material that breaches any applicable laws, regulations or legally binding codes;
(b) material that infringes any third party intellectual property rights or other rights;
(c) indecent, violent, obscene, pornographic or lewd material;
(d) material that is offensive or abusive, or is likely to cause annoyance, inconvenience or anxiety to another internet user;
(e) computer viruses, spyware, trojan horses or other malicious or harmful routines, programs or software; and/or
(f) spam or unsolicited bulk email [or unsolicited commercial email].
“Promotional Content” means all content promoting the Merchant Website to Players and potential Players that is(a) made available to the Affiliate (and not subsequently withdrawn) by the Merchant; and (b) created by or on behalf of the Affiliate, which content is approved by the Merchant in writing in advance.
“Registration Form” means the form on the Merchant Website enabling users to apply to become Affiliates.
“Term” means the term of the Agreement, which commences on the Commencement Date and continues until this Agreement is terminated in accordance with clause 12.
“Valid Click” means a click on a Link on an Affiliate Website that results in the Merchant Website being viewable to the relevant end user, as recorded by the Merchant’s systems.
“Applicable Regulations” means (i) Consumer Protection Legislation: (ii) any present or future applicable code of practice or adjudication of the Committee of Advertising Practice or the Advertising Standards Authority; (iii) any present or future applicable code of practice of the Gambling Commission, including the LCCP; and (iv) any other laws, statutes and regulations which are applicable to Meteor Marketing LTD or the Affiliate, from time to time in force;
1.2 In this Agreement:
1.2.1 a reference to a statute or statutory provision includes a reference to: that statute or statutory provision as modified, consolidated and/or re-enacted from time to time; and any subordinate legislation made under that statute or statutory provision;
1.2.2 a reference to a person shall be deemed to include natural persons and their personal representatives, successors and permitted assigns, companies and other bodies corporate, unincorporated associations, partnerships, firms and government bodies, governments, states and any other organisations (whether or not in each case having separate legal personality);
1.2.3 a reference to in writing or written shall include email; and
1.3 The Clause headings do not affect the interpretation of the Agreement.
1.4 The terms “including”, “include” and “in particular” are to be construed without limiting the words that precede them.
2. THE AGREEMENT
2.1 In order to apply to become an Affiliate, the applicant must complete and submit the Registration Form.
2.1.1 The Merchant will require Know Your Customer (KYC) information to be supplied before an account can be activated and payment made and from time to time as required. This information will be uploaded by the affiliate and stored securely within the Meteor Affiliates platform, hosted by the Affiliate Software Provider, view our privacy policy for further information.
2.2 The Agreement will come into force if and when the Merchant sends to the Affiliate the Acceptance Email, following the submission of a completed Registration Form by the Affiliate.
2.3 The Agreement will continue in force indefinitely, unless and until terminated in accordance with Clause 12.
2.4 By entering into this Agreement, the Affiliate agrees to provide the Services (as defined below) to the Merchant.
2.5 The Affiliate acknowledges that Regulations 9(1), 9(2) and 11(1) of the Electronic Commerce (EC Directive) Regulations shall not apply to this Agreement.
3. AFFILIATE SERVICES
3.1 The Affiliate shall:
3.1.1 subject to the provisions of these terms and conditions relating to misleading clicks, post links for the Merchant Websites selected by the Affiliate on the Affiliate’s website and will maintain at least one link on the Affiliate Website during the Term; and
3.1.2 otherwise promote the Merchant Websites, subject to and in accordance with the terms of this Agreement (the “Services”).
3.2 The Affiliate shall ensure that it shall always use the most up-to-date Links made available or approved by the Merchant from time to time.
3.3 If the Merchant requests any change to the Affiliate’s use and positioning of the Links from time to time, the Affiliate shall promptly comply with such request.
3.4 The Affiliate shall only place Links on websites set out in the Affiliate’s Registration From. Placement of Links by the Affiliate on any other websites may only occur with the Merchant’s prior written consent.
3.6 The Affiliate will be granted access to an Affiliate control panel on the Merchant Website during the Term, from which the Affiliate will be able to:
3.6.1 alter the Affiliate's account details and preferences;
3.6.2 access analytics information relating to the Affiliate's performance; and
3.6.3 download code to use as Links
4. AFFILIATE OBLIGATIONS
4.1 The Affiliate shall:
4.1.1 provide the Services in accordance with Good Industry Practice;
4.1.2 meet and maintain all registration requirements;
4.1.3 be at least 18 years of age;
4.1.4 ensure that its website is not confusingly similar with the look and feel of the Merchant Websites;
4.1.5 comply with Data Protection Legislation; and
4.1.6 clearly include the header of the applicable Merchant Website in the email (incorporating the Brand Marks). Note also: 4.3.1.
4.1.7 ensure compliance with all applicable law and in particular, follow the guidelines, codes and rules set out in Schedule 2
4.1.7 ensure that content is kept up to date and that information presented is accurate
4.1.8 address compliance issues within a reasonable amount of time if requested to do so with the understanding that failure to do so may result in the suspension of payment, the suspension of account or both. Failure to rectify compliance issues upon request may ultimately lead to account termination.
4.2 The Affiliate will provide the Merchant with:
4.2.1 such co-operation as is required by the Merchant (acting reasonably) in connection with the Affiliate Programme; and
4.2.2 all information and documents required by the Merchant (acting reasonably) in connection with the Affiliate Programme and will understand that account suspension, payment suspension or both may be imposed in the event that such documents, particularly KYC documents, are not provided.
4.3 The Affiliate shall not:
4.3.1. (a) Send any direct marketing communication (including email, SMS, messaging services) without the prior written approval of Meteor Marketing LTD, further details are listed under clause 15.
4.3.1 include any Prohibited Materials on the Affiliate Website, or include any hyperlink to any Prohibited Materials on the Affiliate Website;
4.3.2 market the Affiliate Website using spam or unsolicited emails or other unsolicited communications, or using any form of spyware, parasiteware, adware or similar software, or using any other antisocial or deceptive methods.
4.3.3 increase or seek to increase the number of Payment Trigger events using any fraudulent or deceptive method;
4.3.4 provide the information of another person with the intention of impersonating that person or deceiving the Merchant or other Affiliates as to its true identity;
4.3.5 drive pay-per-click traffic to the Merchant Website or another Affiliate’s website, including via any search engine, directory or online database by bidding on search terms, key words or other identifiers related to a Merchant Website;
4.3.6 use any promotional content or hyperlinks other than approved Promotional Content or Links in relation to the Merchant Website;
4.3.7 send any promotional offers relating to the Merchant Website to recipients under the age of 18 or such higher age as may apply in specific jurisdictions in relation to gaming laws;
4.3.8 deliberately market to individuals located in any territory from which the Merchant does not accept players;
4.3.9 send any promotional offers relating to the Merchant Website to people who have not willingly submitted their email address (or other contact details) and opt-in to receive promotional material
Affiliate is aware that/agrees that:
4.4 Any form of spam sent or alleged to have been sent by or on behalf of the Affiliate may, at the Merchant’s sole discretion, result in the Affiliate’s registration being closed and all funds due being withheld. The Merchant may incur expenses in dealing with complaints and other issues arising from any spam generated mail sent by or on behalf of the Affiliate and these expenses may, at the Merchant’s sole discretion, be deducted from the Affiliate’s Commission. Should these expenses not be covered by the Affiliate’s Commission in that month, the Affiliate hereby agrees to indemnify and hold harmless the Merchant and members of the Merchant’s Group from and against all losses, damages, costs, expenses, liabilities and claims (including reasonable legal expenses) incurred or awarded against the Merchant or any members of the Merchant’s Group due to or in connection with any breach by the Affiliate of this clause 4.4.
4.5 The Affiliate will not take any action in connection with the Affiliate Programme which might reasonably be expected to lead to the possibility of damage to the reputation and goodwill of the Merchant and/or the Merchant Website.
4.6 On the Merchant’s request, the Affiliate shall promptly provide to the Merchant such information as the Merchant may reasonably require to enable monitoring of the Affiliate’s compliance with the terms of this Agreement.
4.7 The Affiliate shall be responsible for maintaining the confidentiality of its email, password and all usage and activity on its account, including use of the account by a third party authorised by the Affiliate to use its account.
4.8 The Affiliate shall notify the Merchant by email at affiliates@meteormarketing.co.uk of any known or suspected unauthorised uses of its account, or any known or suspected breach of security, including loss, theft or unauthorised disclosure of its email and/or password.
4.9 Cashback and incentive websites may participate in the Affiliate Programme with the Merchant’s prior written approval only.
5.0 Meteor Affiliate Brand/s cannot be promoted on a website which promotes non-UK licensed brands to UK players or UK Licensed Brands that clearly advertise a service/product in breach of the Licence Conditions and Codes of Practice of the UKGC (LCCP).
5.1 In cases where an affiliates website promotes both UK and non-UK licensed brands, it is mandatory that the non-UK licensed brands bear a warning/note that the said brand/casino is not available to UK players.
5. INTELLECTUAL PROPERTY RIGHTS
5.1 Subject to the Affiliate’s compliance with the terms of this Agreement, the Merchant hereby grants to the Affiliate during Term a worldwide, non-exclusive, royalty-free licence to reproduce the Links electronically and to publish the Links on the Affiliate Website for the purpose of performing the Services.
5.2 The Affiliate shall use the Links at all times in accordance with any and all brand guidelines in respect of the Merchant Website(s) as provided to the Affiliate by the Merchant from time to time and in accordance with the terms of this Agreement.
5.3 The Merchant Websites are provided on as “as is” basis and accordingly the Merchant does not warrant that the use of the Links by the Affiliate will not infringe any third party Intellectual Property Rights or give rise to any other liability on the Affiliate.
5.4 The Affiliate shall not make any alteration to or modification of any of the Links or Brand Marks without the prior written consent of the Merchant and/or its licensors (as applicable).
5.5 The Affiliate acknowledges and agrees that, other than in accordance with the licences granted to it pursuant to this clause 5:
5.5.1 it neither has nor obtains any right, title or interest in the Intellectual Property Rights of the Merchant or its Licensors (including but not limited to the Merchant Website, Brand Marks and the Links); and
5.5.2 all right, title and interest (including goodwill) arising from the Affiliate’s use of the Merchant’s or its licensors’ Intellectual Property Rights will vest in the Merchant or its licensors (as applicable).
5.6 The Affiliate shall not do, cause or authorise to be done, anything which in the Merchant’s reasonable opinion will or may in any way impair, damage or be detrimental or otherwise adversely affect the reputation or goodwill associated with the Merchant, the Brand Marks, or the Intellectual Property Rights vested in the Merchant (or its licensors) or any Associated Companies (or any of their respective licensors). The Affiliate shall not use the Intellectual Property Rights of the Merchant (or its licensors) or any Associated Companies (or any of their respective licensors) in any manner likely to cause harm to the validity of those Intellectual Property Rights.
6. PAYMENTS AND COMMISSION
6.1 In consideration of the performance of the Services, the Merchant will pay to the Affiliate the Commission.
The default revenue share agreement consists of a tiered structure as set out below:
0-5 FTDs - 30%
6 -20 FTDs - 35%
21-50 FTDs -40%
51+ FTDs - 50%
6.2 This clause may be varied by agreement between the Merchant and the Affiliate from time to time.
6.2.1 The Merchant reserves the right to amend commission plans, effective immediately upon notifying the affiliate.
6.3 The Merchant will track Valid Clicks, Sign Up’s and First Time Depositor (FTD) activity for the purpose of calculating your Commission and set this out in a report and only Merchant’s tracking functionality will be considered for this purpose.
The form of the report will be as featured in your control panel and may vary from time to time at Merchant’s sole discretion. The Merchant may remove reporting columns at its sole discretion if these are not required to calculate Commission.
The report will detail the number of new Players and the total amount due to you after any deductions we are entitled to make under this Agreement.
6.4 Negative Carryover. A negative balance will be carried forward into future months until the negative balance is extinguished unless agreed otherwise in writing, 6.5 will be activated.
6.5 High Roller Policy Negative Commissionable revenue generated in any given month by any Players whom We, at our sole discretion, determine to be 'High Roller' will be carried forward and offset against future commissionable revenue generated by Players referred by you until such negative commissionable revenue is cleared. The determination of the criteria to categorize a Player as 'High Roller' shall be at our sole discretion, and our sole responsibility in this regard shall be to advise you of the categorisation of any Players referred by you as 'High Roller'.
The current criteria for determining our High Roller policy are:
6.5.1. if in any given month a player generates negative commissionable revenue of at least £1,000, and the aggregate commissionable revenue in that month from that Affiliate is negative, then such Player shall be deemed to be a High Roller;
6.5.2. if the above criteria is met (6.5.1) then the negative commissionable revenue generated by the High Roller will be carried forward and offset against future commissionable revenue generated by that High Roller;
6.5.3. the negative balance carried forward cannot be greater than the total aggregate negative commissionable revenue for the affiliate, for that month;
6.5.4. if there is more than one High Roller, the negative balance carried forward will be split proportionally between them;
6.5.5. The negative balance of a High Roller will be reduced by future positive commissionable revenue that they generate in subsequent months;
6.6 Affiliate must request payments from the merchant which MUST match the amount stated on the system-generated invoices.
Payment Requests must be made in UK GBP Sterling and must be set out on a standard invoice template, including affiliate business name and address. The invoice should be created in PDF format and addressed to:
Meteor Marketing LTD (for full address, please contact us).
6.7 The onus to claim payment is on The Affiliate. The merchant will respond quickly to any invoices and requests for payment made to affiliates@meteormarketing.co.uk but will not automatically pay any commissions to The Affiliate without the request being made by The Affiliate.
6.8.1 Request for payment of a given month must be made within 183 days (half a year) of the end of that month. If any commissions are not requested within 183 days of the end of the month they accrued, then the commissions from that period will not be payable by the merchant and are forfeited by The Affiliate.
6.9 If the Merchant is required by law to deduct withholding tax or any other taxes or duties from any Payments, then the Merchant will deduct such amounts from the Payments before paying them to the Affiliate.
6.10 The Merchant reserves the right to suspend the Affiliate’s activity and any entitlement to Commission in the event that the Affiliate fails to refer any FTDs in any 183-day (6-month) period. Reinstatement will be at the Merchant’s sole discretion.
6.11 The Merchant reserves the right to charge to the Affiliate any payment processing fees imposed by certain payment providers at its sole discretion.
6.12 No Payments will be due in respect of:
6.13.1 any visits to or actions upon the Merchant Website made by or on behalf the Affiliate; any parent undertaking or subsidiary of the Affiliate; any employee, agent or officer of the Affiliate or any parent undertaking or subsidiary of the Affiliate; or any natural person related to any of the above;
6.13.2 any amount received by the Merchant by means of the fraudulent or unlawful use of a credit, debit or other payment card, or by any other fraudulent or unlawful means; or
6.13.3 any payments on the Merchant Website which are subsequently cancelled, refunded, reversed, or charged back; or
6.13.4 any Player who already has an account on the Merchant Website, and the Merchant will be entitled to require repayment of Payments made as a result of such visits, actions and purchases. For the avoidance of doubt, the Merchant may withhold payment of Commission if it has reasonable grounds to believe that the Affiliate has breached any term of this Agreement or has acted dishonestly. The Merchant may also withhold payment of Commission when it has reasonable grounds to believe that the payment of such Commission may cause the Merchant or the Affiliate to be in breach of any applicable laws, rules or regulations in any jurisdiction.
6.14 The Affiliate agrees to promptly repay to the Merchant on demand any monies already paid to it arising from any of the circumstances in clause 6.7 together with all reasonable legal costs and other expenses incurred by the Merchant in investigating the matter and recovering any losses it has suffered.
6.15 Except in the case of manifest error or fraud, the Merchant’s calculation of Commission shall be final.
6.16 Both before and after termination, the Merchant will be entitled to set off any amount owed to the Affiliate against any amount the Affiliate owes to the Merchant whether under the Agreement or otherwise, and against any loss or damage suffered by the Merchant whether in relation to the Agreement or otherwise arising out of the Affiliate's acts or omissions.
7. WARRANTIES
7.1 Each party warrants to the other party:
7.1.1 that it has the legal right and authority to enter into and perform its obligations under the Agreement;
7.1.2 that it will perform its obligations under the Agreement with reasonable care and skill; and
7.1.3 that it has and will retain throughout the Term all right, title and authority to grant to the other party the rights and licences granted in this Agreement.
7.2 All of the parties' liabilities and obligations in respect of the subject matter of the Agreement are expressly set out in the terms of the Agreement. To the maximum extent permitted by applicable law and subject to Clause [9.1], no other terms concerning the subject matter of the Agreement will be implied into the Agreement or any related contract.
7.3 The Affiliate warrants, represents and undertakes (as applicable) that its website(s) and any content thereon:
7.3.1 is not aimed at children or anyone under the age of 18;
7.3.2 does not contain any Prohibited Material;
7.3.3 does not infringe the rights (including the Intellectual Property Rights) of any third party;
7.3.4 is solely owned by the Affiliate.
7.4 The Affiliate warrants, represents and undertakes (as applicable) that:
7.4.1 it will comply at all times with any brand guidelines made available to the Affiliate by the Merchant from time to time for any Merchant Websites for which the Affiliate provides services from time to time;
7.4.2 it has obtained and will maintain all necessary registrations, authorisations, consents and licences to enable it to fulfil its obligations under this Agreement;
7.4.3 it will not make any application to register any trade or service mark, business name, company name or domain name which contains or is similar to any intellectual property of the Merchant or a Merchant Website;
7.4.4 it will perform its obligations under this Agreement in accordance with Good Industry Practice;
7.4.5 it will not make, and it will procure that none of its employees make, any defamatory or derogatory statements about, or take part in any activities which are or might reasonably be perceived to be derogatory or detrimental to the reputation of the Merchant Websites, the Merchant or any of its Associated Companies;
7.4.6 it will comply with all laws including Data Protection Legislation;
7.4.7 it will not intercept or complete any registration form submitted by Players or potential Players to the Merchant (and/or any other communications between any such persons and the Merchant);
7.4.8 (a) it will not actively target persons located in any jurisdiction where gambling or the promotion of gambling is unlawful.
7.4.8 (b) It will not actively target those under the age of 18.
Of particular relevance to point 7.4.8 (b), we highlight CAP Code Rule 16.3.14, which states that marketing communications must not 'include a child or a young person. No-one who is, or seems to be, under 25 years old may be featured gambling or playing a significant role. No-one may behave in an adolescent, juvenile or loutish way.'
7.4.9 it will comply with all relevant online and mobile advertising laws and rules set by the CAP, ASA, UKGC and any other relevant authority.
7.4.10 it will not intercept, redirect or otherwise interfere with traffic from any other Merchant affiliate website; and
7.4.11 all information it submits to the Merchant on the Registration Form and in all other communications between the parties is complete and accurate.
7.5 In relation to marketing emails, postal, SMS and other direct messenging services, the Affiliate will ensure that it complies with all applicable legislation and shall only send communications to persons who are over the age of 18 and have consented to receive them. All marketing communications will contain clear information about the identity of the Affiliate and shall provide details of how the recipient can unsubscribe. All marketing communications must be sent for approval to affiliates@meteormarketing.co.uk before being dispatched.
7.6 The Merchant provides the Merchant Websites on an “as available” basis, without warranties of any kind express or implied, including warranties of the ability and fitness for a particular purpose of the Merchant Websites, unless such warranties are legally incapable of exclusion. The Merchant does not guarantee that:
7.6.1 the Merchant Website will be uninterrupted or error-free;
7.6.2 there are no viruses or other harmful components on or in the Merchant Websites;
7.6.3 defects on or in the Merchant Website will be corrected;
7.6.4 the security methods employed on or in the Merchant Websites will be sufficient; or
7.6.5 any content on the Merchant Website(s) is correct, accurate, or reliable.
7.7 The Merchant reserves the right to discontinue, withdraw, terminate or modify the Merchant Website(s) included in the Affiliate Programme or any part thereof at any time without notice or further liability to the Affiliate.
8. INDEMNITY
Without prejudice to the Merchant’s other rights or remedies under this Agreement, the Affiliate will fully indemnify and keep indemnified the Merchant, the Merchant’s Associated Companies, affiliates, employees, officers and directors (“Agents”) from and against all losses, damages, costs, expenses, liabilities and claims (including reasonable legal expenses) incurred by or awarded against the Merchant or any of its Agents due to or in connection with any breach by the Affiliate of any provision of this Agreement.
9. LIMITATIONS AND EXCLUSIONS OF LIABILITY
9.1 Nothing in this Agreement shall exclude or limit either party’s liability for:
9.1.1 death or personal injury resulting from its negligence or the negligence of its employees or agents;
9.1.2 fraud or fraudulent misrepresentation;
9.1.3 limit any liability of a party in any way that is not permitted under applicable law; or
9.1.4 exclude any liability of a party that may not be excluded under applicable law.
9.2 The limitations and exclusions of liability set out in this Clause 9 and elsewhere in the Agreement:
9.2.1 are subject to Clause 9.1;
9.2.2 govern all liabilities arising under the Agreement or in relation to the subject matter of the Agreement, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
9.3 Neither the Merchant nor any of its Agents or Associated Companies shall be liable to the Affiliate or to any third party in contract, tort (including negligence) or howsoever arising for:
9.3.1 any special, indirect or consequential loss or damage;
9.3.2 loss of revenues, profits, contracts, use, production, business or anticipated savings;
9.3.3 loss of goodwill or reputation;
9.3.4 loss of commercial opportunities;
9.3.5 any loss or corruption of any data, database or software;
9.3.6 any losses arising out of a Force Majeure Event,
Whether or not such losses were within the contemplation of the parties at the date of this Agreement.
9.4 The Merchant's total aggregate liability to the Affiliate in relation to any event or series of related events will not exceed the total amount paid and payable by the Merchant to the Affiliate under the Agreement during the 12 month period immediately preceding the event or events giving rise to the claim.
9.5 The Merchant shall not be liable to the Affiliate for any losses of the Affiliate whatsoever arising from the non-availability, lack of functionality or loss of use of the Merchant Website.
10. CONFIDENTIALITY
10.1 Each party undertakes that it will not at any time hereafter use, divulge or communicate to any person, except to its professional representatives or advisors or as may be required by law or any legal or regulatory authority, the terms and conditions of this Agreement or any Confidential Information concerning the business or affairs of the other party or of any member of the group of companies to which the other party belongs which may have or may in the future come to its knowledge and each of the parties shall use its reasonable endeavours to prevent the publication or disclosure of any Confidential Information concerning such matters.
10.2 Notwithstanding clause 10.1, the Merchant shall be entitled to disclose Confidential Information relating to the Affiliate to third party complainants or their professional advisers, if the Merchant believes, it its sole discretion, or a third party alleges, that an Affiliate:
10.2.1 has infringed the rights of the Merchant or any third party;
10.2.2 is in breach of any applicable law or regulatory requirement; or
10.2.3 has sent or caused to be sent any form of spam.
11. FORCE MAJEURE EVENTS
11.1 Where a Force Majeure Event gives rise to a failure or delay in either party performing its obligations under this Agreement, those obligations will be suspended for the duration of the Force Majeure Event.
11.2 A party who becomes aware of a Force Majeure Event which gives rise to, or which is likely to give rise to, any failure or delay in performing its obligations under this Agreement, will promptly notify the other.
11.3 The affected party will take reasonable steps to mitigate the effects of the Force Majeure Event.
12. TERMINATION
12.1 This Agreement shall commence on the Commencement Date and remain in effect until terminated.
12.2 Either party may terminate the Agreement immediately at any time by giving written notice to the other party, which may be by post or by email.
For the avoidance of doubt and without prejudice to the generality of the foregoing, the Merchant may elect to terminate this Agreement immediately by cancelling the Affiliate's account on the Merchant Website or by giving written notice to the Affiliate if the Affiliate:
12.2.1 commits any breach of any term of the Agreement;
12.2.2 publishes or operates a promotion that is harmful, inappropriate or aimed at undesirable countries; or
12.2.3 sends or causes to be sent (or is alleged to have sent) any form of spam.
12.2.4 becomes insolvent or bankrupt or enters into any insolvency or bankruptcy process or procedure;
12.2.5 the Affiliate dies or as a result of illness or incapacity becomes incapable of managing his or her own affairs.
12.2.6 becomes inactive, the affiliate fails to send at least 1 FTD during the previous 183 day (6 month) period.
Or if:
12.2.7 the Merchant decides to close the affiliate program entirely for any reason.
13. EFFECTS OF TERMINATION
13.1 Upon termination:
13.1.1 the Affiliate shall no longer be entitled to access the Merchant Website;
13.1.2 the Affiliate must remove and cease to use and/or distribute (in any way) all of the Brand Marks, all Promotional Content and disable all Links;
13.1.3 all rights and licenses given to the Affiliate in this Agreement shall immediately terminate; and
13.1.4 within 5 working days of termination of this Agreement, the Affiliate must immediately return to the Merchant or destroy at its request all the property in the Affiliate’s possession or under its control that belongs to the Merchant or its Associated Companies or any of its licensors.
13.2 If the Merchant terminates this Agreement, it retains the right to withhold Commission otherwise payable to the Affiliate in respect of the month in which such termination occurs.
13.3. The Affiliate will not be entitled to Commission with respect to Players registered on or after the date of termination of this Agreement.
13.4 If the Merchant continues to permit Players who have clicked on Links to register with the relevant Brand Website after termination, this will not constitute a continuation or renewal of this Agreement or a waiver of termination.
14. GENERAL
14.1 Any notice given under the Agreement must be in writing (whether or not described as “written notice” in the Agreement) and must be delivered personally, sent by recorded signed-for post, or sent by email, for the attention of the relevant person, and to the relevant address or email address specified on the Registration Form (in the case of the Affiliate) or to affiliates@meteormarketing.co.uk (in the case of the Merchant) (or as notified by one party to the other in accordance with this Clause).
14.2 A notice will be deemed to have been received at the relevant time set out below:
14.2.1 where the notice is delivered personally, at the time of delivery;
14.2.2 where the notice is sent by recorded signed-for post, 48 hours after posting; and
14.2.3 where the notice is sent by email, at the time of the transmission (providing the sending party retains evidence of the transmission).
14.3 No breach of any provision of the Agreement will be waived except with the express written consent of the party not in breach.
14.4 If a Clause of the Agreement is determined by any court or other competent authority to be unlawful and/or unenforceable, the other Clauses of the Agreement will continue in effect. If any unlawful and/or unenforceable Clause would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the Clause will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant Clause will be deemed to be deleted).
14.5 Nothing in the Agreement will constitute a partnership, agency relationship or contract of employment between the parties. The Affiliate will not make any statement on the Affiliate Website or otherwise which expressly or impliedly suggest that there is any such relationship between the parties.
14.6 The Agreement may be varied by the Merchant posting a new version of the Agreement on the Merchant Website and/or notifying the Affiliate in writing that the Agreement has been varied. The Affiliate's continued participation in the Affiliate Programme after receipt of such a notice will constitute the Affiliate's acceptance of the varied Agreement.
14.7 The Affiliate hereby agrees that the Merchant may freely assign any or all of its rights and/or obligations under the Agreement to any successor to all or substantial part of the business of the Merchant from time to time. The Affiliate may not without the prior written consent of the Merchant assign, transfer, charge, license or otherwise dispose of or deal in the Agreement or any of its rights or obligations under the Agreement.
14.8 The Merchant reserves the right to suspend or discontinue any aspect of the Affiliate Programme at any time.
14.9 This Agreement is for commercial use only, and neither the Affiliate nor its employees, or their family members, friends or associates may make purchases, directly or indirectly, through the Links for its or their own personal use or to fraudulently increase the Affiliate’s Commission.
14.10 Affiliates will not knowingly benefit from known or suspected traffic not generated in good faith whether or not it actually causes damage to the Merchant. In such circumstances the Merchant reserves the right to withhold any Commission due to the Affiliate if Merchant has reasonable cause to believe that such traffic has been caused with the Affiliate’s knowledge.
14.11 Except in so far as expressly provided in this Agreement, a person who is not party to this Agreement has no rights under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any term of this Agreement.
14.12 Save as provided for in clause 8, the Agreement is made for the benefit of the parties, and is not intended to benefit any third party or be enforceable by any third party. The rights of the parties to terminate, rescind, or agree any amendment, waiver, variation or settlement under or relating to the Agreement are not subject to the consent of any third party.
14.13 This Agreement constitutes the entire agreement and understanding of the parties in relation to the subject matter of the Agreement, and supersedes all previous agreements, arrangements and understandings between the parties relating to the subject matter of the Agreement. Subject to Clause 9.1, each party acknowledges that no representations or promises not expressly contained in the Agreement have been made by or on behalf of the other party.
14.14 This Agreement will be governed by and construed in accordance with the laws of England and Wales and the courts of England and Wales will have exclusive jurisdiction to adjudicate any dispute arising under or in connection with it.
15. DATA PROTECTION AND MARKETING
15.1 Without prejudice to any terms set out in this clause 15, the Affiliate agrees that it shall only send Promotional Messaging to Affiliate Marketing Customers with the merchant's prior written consent. For the avoidance of doubt, any consent provided by the merchant in relation to Promotional Messaging excludes any consent to send Promotional Messaging containing Meteor Affiliate brands offers to Excluded Customers. Any unauthorised sending of Promotional Messaging of any kind, including but not limited to SMS, Email and post, will result in immediate account closure and no commission will be paid.
15.2 For the purposes of this agreement the terms controller, data subject, personal data, process (and its cognate terms) and processor shall have the meaning given to them in GDPR.
15.3 You acknowledge and agree that you are a controller in respect of: (i) Potential Player Personal Data; and (ii) Player Personal Data only to the extent that such Player was originally a potential Player converted into a Player directly by you (Potential Player Personal Data and Player Personal Data to which you are a controller shall be referred to herein as “Affiliate Personal Data”). You acknowledge and agree that we shall be a controller in respect of Player Personal Data to the extent that it relates to providing services to Players and any marketing undertaking directly by us or our appointed third parties.
15.4 In the event of duplication of data subjects’ personal data between Affiliate Personal Data and Player Personal Data, we both acknowledge and agree that we shall be acting as controllers in common and not joint controllers in respect of the independent processing of such data subjects’ personal data. Furthermore, you acknowledge and agree that any direct marketing that you send out to Affiliate Personal Data pursuant to this Agreement and the consents related to the same shall be independent of, and governed separately from, any marketing consents that we may have in respect of Players and our own marketing of our own services.
15.5 You shall at all times comply with the Data Protection Legislation including, without limitation, ensuring that Affiliate Personal Data: (i) is collected fairly, lawfully and transparently; (ii) processed in accordance a lawful condition as set out in the GDPR; and (iii) is protected from loss, theft, accidental destruction or unauthorised access by implementing appropriate technical and organisation measures in respect of such personal data.
15.6 You warrant that all direct marketing sent to Affiliate Personal Data shall only be done so where such individuals have given valid consent to receive such marketing communication as required by the Data Protection Legislation. Valid consent shall include data subjects opt-in to such marketing and data subjects being informed that they shall receive marketing relating to our Sites (identified either specifically or, at the least, by its industry).
15.7 You warrant that all direct marketing sent to Affiliate Personal Data shall include an opportunity for such persons to opt-out of all future direct marketing.
15.8 You warrant that you shall not send direct marketing to any Affiliate Personal Data who have not provided valid consent to receive such marketing or who have unsubscribed to direct marketing.
15.9 You shall notify us immediately in the event that you breach (or suspect that you have breached) any of the warranties in this clause 15.
15.10 Without prejudice to the warranties given in this clause 15, you shall not send any direct marketing to any Affiliate Personal Data where you have received instructions from us not to send direct marketing. You shall comply with any instruction to not send direct marketing as soon as practicable and in any event within no less than 48 hours from receipt of the instruction.
15.11 You shall notify us immediately in the event that any Affiliate Personal Data makes a complaint to you, or where any competent data protection regulator contacts you, in respect of direct marketing or your processing of such personal data.
15.12 You shall, within five (5) days upon request by us, provide a copy of all Affiliate Personal Data for the sole purpose of us identifying and removing any individuals from such Affiliate Personal Data that we (acting reasonably and in good faith) do not consider it appropriate to contact (whether in respect of direct marketing and otherwise). You shall not contact such individuals notified to you by us.
15.13 We may, from time to time, request that you provide evidence of your compliance with this clause 15 and you shall provide such evidence within five (5) days of receipt of such request.
15.14 You shall ensure that all processors acting on your behalf pursuant to this Agreement are bound by contractual terms no less onerous than the standards prescribed by the Data Protection Legislation.
15.15 You shall provide us with all such assistance as necessary in respect of data breaches, claims and requests for information made against us in respect of any communications sent by you pursuant to this Agreement, in particular, any investigations made by a competent data protection regulator.
15.16 You shall ensure that any communications sent by you or any of your processors are duly tagged to allow tracking in the event that they are forwarded to us as part of a complaint.
Schedule 1 - Brand Marks
-Rocket Bingo, Rocket Slots, Slot Games, Volcano Bingo, Slot Shack, Casino Game, Bingo Games, Slot Machine, Meteor Marketing and Meteor Affiliates.
Schedule 2
UK Gambling Commission: Codes of Practice
CAP Code: Section 16: Gambling
UK Gambling Commission: Codes of Practice
Betting and Gaming Council (BGC) Codes of Conduct
ASA/CAP Guidance on displaying T&Cs
ASA/CAP Guidance on Affiliate Marketing
ASA/CAP Guidance regarding appealing to under 18s
ASA/CAP Code for Non-Broadcast Content
ASA/CAP Bespoke Advertising Copy Advice
Meteor Affiliates Compliance Document
Last Updated: 24th Sep 2023